Archive

Archive for July 29, 2010

Japan’s quality standard

This speaks a lot about the Japanese quality standards and also cultural misunderstandings.

They’re still laughing about this at IBM.

Apparently the computer giant decided to have some parts manufactured in Japan as a trial project.

In the specifications, they set out that they will accept three defective parts per 10,000 .

When the delivery came in there was an accompanying letter.

“We, Japanese people, had a hard time understanding North American business practices.

But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment.

Hope this pleases you.”

Categories: Joke